EMPLOYEE ON-BOARDING PROCESS
- Open Enrollment Assistance
- Welcome Packages
- Issuance of ID cards
- Assisting with continued coverage for existing conditions
- Carrying over prior satisfies deductibles
- Calculating employee contributions
- Provide deductions for Payroll
ASSISTANCE WITH EMPLOYEE ISSUES
- Reorder ID Cards
- Employee/Dependent Status Change
- Claims Issues
- Benefit Clarification questions
- Coverage Questions
EMPLOYER ISSUES
- Fulfill request for supplies: forms, summary of benefits
- Assist in resolving billing issues
- Explain Correspondence from Carrier
- Update Business information Changes
PLAN RENEWAL
- Shop for competitive rates
- Employee renewal meetings (lunch provided)
- Budget assessment
- Strategize benefit plans